SZNS ISO 26000: 2010 Guidance on Social Responsibility

E1,115.65

This standard provides guidance to all typesof organizations, regardless of their size or location, on:

  1. concepts, terms and definitionsrelatedto socialresponsibility;
  2. the background,trends and characteristics ofsocialresponsibility;
  3. principles andpracticesrelating to socialresponsibility;
  4. the core subjectsandissuesof socialresponsibility;
  5. integrating,implementingandpromotingsociallyresponsiblebehaviourthroughouttheorganizationand, through its policies and practices, withinits sphere of influence;
  6. identifying and engaging with stakeholders; and
  7. communicating commitments, performance and other information related to social responsibility
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Description

This standard provides guidance to all typesof organizations, regardless of their size or location, on:

  1. concepts, terms and definitionsrelatedto socialresponsibility;
  2. the background,trends and characteristics ofsocialresponsibility;
  3. principles andpracticesrelating to socialresponsibility;
  4. the core subjectsandissuesof socialresponsibility;
  5. integrating,implementingandpromotingsociallyresponsiblebehaviourthroughouttheorganizationand, through its policies and practices, withinits sphere of influence;
  6. identifying and engaging with stakeholders; and
  7. communicating commitments, performance and other information related to social responsibility.

TABLE OF CONTENTS

Content Page
Introduction vi
1   Scope 1
2    Terms and definitions 2
3   Understanding social responsibility 5
3.1   The social responsibility of organizations: Historical background 5
3.2   Recent trends in social responsibility 6
3.3   Characteristics of social responsibility 7
3.4   The state and social responsibility 10
4   Principles of social responsibility 11
4.1   General 11
4.2   Accountability 11
4.3   Transparency 11
4.4   Ethical behaviour 12
4.5   Respect for stakeholder interests 13
4.6   Respect for the rule of law 13
4.7   Respect for international norms of behaviour 13
4.8   Respect for human rights 14
5   Recognizing social responsibility and engaging stakeholders 14
5.1   General 14
5.2   Recognizing social responsibility 15
5.3   Stakeholder identification and engagement 18
6  Guidance on social responsibility core subjects 20
6.1   General 20
6.2   Organizational governance 23
6.3   Human rights 24
6.4   Labour practices 35
6.5   The environment 44
6.6   Fair operating practices 51
6.7   Consumer issues 54
6.8   Community involvement and development 63
7   Guidance on integrating social responsibility throughout an organization 72
7.1   General 72
7.2   The relationship of an organization’s characteristics to social responsibility 73
7.3   Understanding the social responsibility of an organization 74
7.4   Practices for integrating social responsibility throughout an organization 77
7.5   Communication on social responsibility 79
7.6   Enhancing credibility regarding social responsibility 82
7.7 Reviewing and improving an organization’s actions and practices related to social responsibility 83
7.8   Voluntary initiatives for social responsibility 86
Annex A (informative) Examples of voluntary initiatives and tools for social responsibility 89
Annex B (informative) Abbreviated terms 112
Bibliography 113

Additional information

Format

PDF, Hardcopy