Description
This standard provides practical guidance to suppliers on consumer product recalls and other corrective actions after the product has left the manufacturing facility.
TABLE OF CONTENTS
Content | Page |
1 Scope | 1 |
2 Terms and definitions | 1 |
3 Purpose and principles | 3 |
4 General requirements. | 4 |
5 Assessing the need for a product recall | 8 |
6 Implementing a product recall | 10 |
7 Continual improvement of recall programme | 18 |
Annex A (informative) Hazard and risk evaluation | 21 |
Annex B (informative) Examples of product recall posters and press releases | 27 |
Annex C (informative) Product recall checklist | 31 |
Annex D (informative) Improving recall effectiveness — Examples | 32 |
Bibliography | 39 |