SZNS 052: 2017 Management consultancy services

E225.24

This standard gives guidelines for the effective delivery of management services.

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Description

This standard gives guidelines for the effective delivery of management services.

TABLE OF CONTENTS

Contents Pages
0 Introduction v
1 Scope 1
2 Normative references 1
3 Terms and definitions 1
4 Principles 4
4.1 General 4
4.2 Policies 5
4.3 Ongoing evaluation and improvement 6
5 Offering 7
5.1General 7
5.2 Purpose 7
5.3 Input 7
5.4 Outcome 7
5.5 Contents 7
6 Execution 9
6.1 General 9
6.2 Purpose 9
6.3 Input 9
6.4 Outcome 9
6.5 Contents 9
7 Closure 11
7.1 General 11
7.2 Purpose 12
7.3 Input 12
7.4 Outcome 12
7.5 Content 12
Annex A (informative) Examples of ethical guidelines for MCSPs 14
Annex B (informative) Examples of values for MCSPs 15
Annex C (informative) Example of content of a corporate social responsibility statement 16
Annex D (informative) Examples of evaluation criteria 17
Bibliography 18

Additional information

Format

PDF, Hardcopy