Description
This national standard provides the basic requirements for the operation of facility and health centres. This standard is applicable to management and staff of health facilities as well as policy makers.
Contents Page
- Scope………………………………………………………………………………………………………………………………………………………………… 11
- Normative reference………………………………………………………………………………………………………………………………………. 11
- Terms and definitions…………………………………………………………………………………………………………………………………….. 11
4 Leadership and management ……………………………………………………………………………………………………………………………….. 12
5 Human resources…………………………………………………………………………………………………………………………………………………….. 13
5.1 Health care professional and other professionals……………………………………………………………………………………………..13
5.2 Personnel management………………………………………………………………………………………………………………………………………… 13
5.3 Volunteers……………………………………………………………………………………………………………………………………………………………….. 13
- Administration…………………………………………………………………………………………………………………………………………………… 15
- Quality management and improvement………………………………………………………………………………………………………. 15
7.1 General………………………………………………………………………………………………………………………………………………………………………. 15
7.2 Quality management and improvement plan……………………………………………………………………………………………………. 16
8 Patient …………………………………………………………………………………………………………………………………………………………………………. 16
9 Information………………………………………………………………………………………………………………………………………………………………….. 17
10 Medical Research……………………………………………………………………………………………………………………………………………………… 17
11 Medical Care …………………………………………………………………………………………………………………………………………………………….. 18
12.Surgical services ……………………………………………………………………………………………………………………………………………………….. 20
13 Anaesthesia services…………………………………………………………………………………………………………………………………………………. 20
14 Laboratory services……………………………………………………………………………………………………………………………………………………. 21
15 Radiology services……………………………………………………………………………………………………………………………………………………… 21
16 Pharmaceutical services……………………………………………………………………………………………………………………………………………. 22
17 Ambulatory services………………………………………………………………………………………………………………………………………………….. 23
18 Health & safety program…………………………………………………………………………………………………………………………………………. 24
19 Infection, prevention and control…………………………………………………………………………………………………………………………… 24
20 Waste management …………………………………………………………………………………………………………………………………………………. 24
21 Food and nutrition services……………………………………………………………………………………………………………………………………… 24
22 Laundry services…………………………………………………………………………………………………………………………………………………………. 25
23 Housekeeping services………………………………………………………………………………………………………………………………………………. 25
24 Biomedical engineering and Maintenance services……………………………………………………………………………………………… 25
25 Resuscitation services………………………………………………………………………………………………………………………………………………… 26
26 Central sterilisation and supply services………………………………………………………………………………………………………………… 26
27 Social services……………………………………………………………………………………………………………………………………………………………… 27
28 Critical care unit………………………………………………………………………………………………………………………………………………………….. 27
29 Palliative care services……………………………………………………………………………………………………………………………………………….. 28
30 Perinatal services………………………………………………………………………………………………………………………………………………………… 28
31 Paediatric services………………………………………………………………………………………………………………………………………………………. 29
32 Rehabilitation therapy services………………………………………………………………………………………………………………………………… 29
33 Psychiatric services……………………………………………………………………………………………………………………………………………………… 30
34 Outpatient services……………………………………………………………………………………………………………………………………………………… 30
35 Medical records……………………………………………………………………………………………………………………………………………………………. 31
36.Emergency and disaster plan ……………………………………………………………………………………………………………………………………. 33
37 Mortuary services………………………………………………………………………………………………………………………………………………………… 35
38 Outsourced resources ………………………………………………………………………………………………………………………………………………… 35
Bibliography………………………………………………………………………………………………………………………………………………………………………… 36