SZNS 008:2011 General hospitals – requirements

E405.21

This standard provides the basic requirements for the operation of a general Hospital. It applies to management and staff of health facilities and policy makers.

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Description

This standard provides the basic requirements for the operation of a general Hospital. It applies to management and staff of health facilities and policy makers.

TABLE OF CONTENTS

Content Page
1  Scope 1
2  Normative reference 1
3  Terms and definitions 1
4  Leadership and Management 2
4.1  Leadership 2
4.2  Management 3
5  Human resources 3
5.1  Health care professional and other professionals 3
5.2  Personnel management 4
5.3  Volunteers 4
6  Administration 5
7  Quality management and improvement 5
7.1  General 5
7.2  Quality management and improvement plan 5
8  Waste management 6
9  Patients 6
9.1  Patient treatment 6
9.2  Patient and family rights 7
10  Information 7
11  Research 7
12  Medical care 7
13  Surgical services 8
14  Anaesthesia services 9
15  Laboratory services 10
16  Radiology services 11
17  Pharmaceutical services 11
17.1  General 11
17.2  Storage, preparation, safeguarding, and dispensing of drugs 12
17.3 Record keeping 12
18 Ambulatory services 12
19  Health and safety 13
20  Prevention and control of infection 13
21  Disposal and sterilising unit 14
22  Food services 15
23  Laundry services 15
24  Housekeeping services 15
25  Maintenance services 15
26  Resuscitation services 16
27  Central supply services 16
28  Social services 17
29  Nursing care services 17
30  Critical care unit 18
31  Palliative care services 18
32  Perinatal services 19
33  Paediatric services 20
34  Rehabilitation therapy services 21
35 Psychiatric services 21
36 Outpatient services 22
37  Medical records 22
37.1  General 22
37.2  Storage and retrieval 22
37.3  Indexing and authentication 22
37.4  Retention and review of records 23
37.5  Information contained in medical records 23
38  HIV Management 25
38.1  General 25
38.2  Antiretroviral therapy programmes 25
38.3  HIV Testing and Counselling 25
38.4  Opportunistic infections 26
38.5 Community involvement 26
39 Emergency and disaster plan 26
Bibliography 29

 

Additional information

Format

PDF, Hardcopy