Privacy Policy

Thank you for visiting the SWASA (Eswatini Standards Authority) Webstore. SWASA is committed to protecting the privacy of its members, customers and other contacts. Any information you choose to provide on this Website will only be used to provide or improve the services we offer.


SWASA reserves the right to change or modify this Privacy Policy at any time. If we revise our policy, we will post the changes on the site to ensure transparency in informing you about what information we collect, how we use it and under which circumstances, if any, we disclose it.


SWASA does not collect personally identifying data from this Website except when specifically, and knowingly provided by you. By browsing this Website and communicating electronically with us and/or submitting your personal data to this Website, you acknowledge and agree to the terms of this Privacy Policy and to the processing of personal data by SWASA as described below.

One of the purposes of SWASA collecting personal information is to provide you with the best possible service.

Personal Information

We may collect information about you when you use this Website, or when you apply for or use other services offered by SWASA, in the following ways:

  • As you browse through the SWASA Website, we may automatically gather and store information about your visit via cookies. We may use session-specific cookies to collect data automatically about Website use when you visit this site, including e.g. your IP address, domain name, Internet service provider, protocol, browser type and operating system. This information is notably required when you use  SWASA’s Webstore to purchase SWASA publications.
  • When you use our Webstore to purchase SWASA publications, or request specific information or products, we will use the personal data that you provide only for such purposes as are described at the point of collection and at the time of data input, such as to send you information or ordered products, to update your membership record or to respond to your questions and comments.
  • SWASA will use such personally identifying data as (without restriction) full name, address, e-mail, phone and fax numbers only for business purposes within SWASA, which includes communication of the data to the SWASA member National Committees. If you are a person who has been nominated to participate in SWASA work, your National Committee has access to your record and can modify it in accordance with your legal rights. This data may also be made available to the officers of the committee, project team, working group or maintenance team to permit them to contact you. 


From time to time, we may ask our site visitors to answer survey questions. Surveys generally deal with the site, our products or categories of products. They will not request any personal data.

Links to Other Sites

The SWASA Webstore may contain links to other sites. Links to third-party Websites lie outside the scope of responsibility of SWASA. Access to and use of such Websites occurs entirely at the user’s own risk. SWASA expressly states that it has no influence whatsoever over the content of any linked site. Responsibility for information and services of linked sites rests entirely with the relevant third parties. No liability can be accepted in respect of the content of such Websites.

Data Protection and Accessing, Deleting or Correcting of Data

Personal details are treated in the highest confidence and are neither passed on, shared nor sold to third parties (whether situated in a country providing standards of protection similar to those of The Kingdom Eswatini or not) except in the following case:

SWASA may disclose personal data to third parties (whether situated in a country providing standards of protection similar to those of The Kingdom Eswatini or not) if SWASA is required to do so by law or if such action is reasonably necessary to comply with legal process, to respond to any claims, or to protect the rights of SWASA, its customers and the public. For the purposes of this clause, National Committees of SWASA, even when situated outside The Kingdom of Eswatini, are not deemed to be third parties and you hereby consent to the transfer of personal data to such National Committees for the purpose of managing your participation in SWASA work.

You can consult, revise and correct the personal data that you have provided to the SWASA Webstore via your account here

We will retain your personal information in accordance with applicable data protection laws for so long as it is needed in the light of the principle of proportionality.

Copyright or IP rights

Downloading or copying of texts, illustrations, photos or any other data does not entail any transfer of rights on the content. Copyright and any other IP rights relating to texts, illustrations, photos or any other data available on are the exclusive property of SWASA or of any other expressly mentioned owners. Any reproduction requires the prior written consent of the copyright holder.

Governing Law and Jurisdiction

This SWASA Webstore Privacy Policy is governed by and construed in accordance with the laws of the Kingdom of Eswatini. You agree that any dispute arising out of your use of this Web site is subject to the exclusive jurisdiction of the courts in The Kingdom of Eswatini.